Questions and Answers Quality Rooms


If there are any questions you would like answered click on the relevant number in the "Index Table" below. Otherwise continue with the registration procedure by clicking on this link button.

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Index


1. Is there a different credit charge between Quality Rooms and other star rated establishments ?
2. What prevents just anyone requesting accommodation who is not a legitimate member?
3. Am I obligated to accept a swap request?
4. Can I allow others(family,friends) to use my credits?
5. What happens if I wish to terminate my membership or sell my establishment? Are there any refunds available? And should I want to join again in a few years time, would I be given another 6days starting package?
6. You said we would start with 6days credit. Once this is used and no-one has requested to stay at my establishment can I apply for another 6 credits?
7. Can I accumulate more than 6days credit and then use them any time, perhaps years later?
8. How many credits charged per booking?
9. How can I keep track of my credit/debit status?
10. What prevents an unscrupulous person from using my name or establishment in order to get a holiday?
11. What happens if someone books with me but does not pitch?
12. Can I charge for cleaning and other services etc?
13. How much is this going to cost?
14. How to register




1.Is there a different credit charge between Quality Rooms and other star rated establishments ?

This will vary depending on star/diamond ratings. Hosts for both Quality Rooms and other establishments shall submit the swap form applicable to their establishments Grading. Choose one of the swap forms that will be listed on the web site working page
On receipt of the form the database will take care of the rest and inform both Host and Guest of the success or otherwise of the agreed transaction and notify each respectively.

owners of Quality Rooms would not be expected to provide meals.(this does not mean that this could not be negotiated or paid for separately)Quality Room establishments will have the option to accept credits in lieu of payment for breakfast, or other services. This option is not mandatory and can be negotiated at the time of making the booking.


2. What prevents just anyone requesting accommodation who is not a legitimate member?

There are checks and balances built into the system. For example when a request is made you must immediately ask for their Reference Number and if you are uncertain as to their legitimacy then you will check with the administrators before accepting the swap.

3.Am I obligated to accept a swap request?

No You can accept or turn down a swap request as you see fit. We do however expect all members to accept requests as often as they can. Once you have accepted a swap it will be binding on both Host and Guest (see agreement and code of practice)

4. Can I allow others (friends or family) to utilize my credits?

Absolutely, the credits are yours to do with what you like Only the registered owner is permitted to request bookings Please note that ALL BOOKINGS need to be made via the registered owner of the establishment. Friends or family can not make a request on their own they need to work via the registered owner. The registered owner takes full responsibility and will be held liable by the Host for any damages or claims of misconduct of friends or family they have sponsored.

5. What happens if I wish to terminate my membership or sell/transfer my establishment? ?

You can terminate your membership at any stage
There are no refunds on credits- remember that there are no cash transactions.
There is no refund on your yearly subscription.

Quality Room members can remain on the system until all their remaining credits have been used provided their yearly subscription fee is up to date, after which they shall be removed from the Accom Swap database, UNLESS:

Thereafter they recruit one new member per year, in which case they are eligible to use the system for an additional year.Repeated every year.

Members understand that this arrangement is a privilege subject to potential alteration or withdrawal at the discretion of management.

This concession shall NOT be applicable if you RESIGN from Accommodation Swap for what ever reason.


6. You said we would start with 6 days credit. Once this is used and no-one has requested to stay in my Quality Room can I apply for another 6 credits?

The 6days credits awarded when first registering is to get new members started.Thereafter the system is based on a careful balance of spending and earning credits.
The principle method of growing credits for all members is via hosting.

What happens if by no fault of yours you run out of credits? There are two ways you can recharge your credits:

We have introduced a "bonus" system which allows members to earn three credits for every new member they bring on board. Every member can earn extra credits in this way - and
If there is no "strike" against your establishment ( turning away a booking request when you could have accepted ) you are able to apply to Admin to purchase credits, Provided you have been a member for more than 1 year.

Admin will assess your account and advise you accordingly.

You will only be allowed to purchase credits if your credit balance is below 8 credits


7. Can I accumulate more than 6days credit and then use them any time, perhaps years later?

Yes, provided you remain a fully paid up member. Should you resign your membership however for what ever reason you will lose all your credits

8. How many credits to charge per night?

Choose the swap form "Form for quality/single rooms only" found in the web site working page vis a vis:
Swap form for Quality Rooms 1 credit for entire room per night
EXAMPLE: 2 people sharing per night 1 credit charged.
1 person shall be rounded off 1 credit charged

Submit the relevant form as per above. On receipt of the form the database will take care of the rest and inform both Host and Guest of the success or otherwise of the agreed transaction and notify each respectively.

9. How can I keep track of my credit/debit status?

In the page for choosing an establishment click on the dropdown button called "important usage links" and choose "my credit balance".
Please note that members need to be responsible for and keep their own swap form records. Our data base will store forms for up to 3 months after which they peel off the system.


10. What prevents an unscrupulous person from using my name or establishment in order to get a holiday?

There are stringent security checks made on anyone logging in. You will be given a unique reference number and password for your exclusive use. However the registered person is solely responsible for the security of his/her reference and Pin numbers and agrees to absolve the administrators of any liability of whatsoever in the event of their numbers falling into the hands of and being used by third parties.

11. What happens if someone books with me but does not pitch?
Let us know and we will take disciplinary action against the wayward member. We will still credit your account as though the swap had taken place.

12. Can the Host charge for cleaning and other services etc?

No - the modus operandi of Accommodation Swap is based on a totally cash free stay except for breakfasts,other meals and other activities which can be negotiated between host and guest and paid for either by additional credits or cash.

13. How much is this going to cost?

We have tried to "compare apples with apples" by charging not more than one days takings, for two people sharing, in a middle to upper class range (3 to 4 star) guest house.

Please note that on registration there is an initial joining fee that all new applicants must pay plus a proportionate subscription fee for the months remaining up to May. Thereafter an annual subscription fee payable in May.

Go to the joining fees table for quick reference on fees due when joining.

Our fees are structured to encourage you to remain a member and even if you don't trade credits for a couple of years the membership fee is so low that you will make it all up with just one nights swap.

For less than one days takings can anyone not afford to join?


14. How to register

If you've seen enough and want to participate, go to (click here) Registration and follow the procedure.

Once the form has been processed and the joining fee validated you will be sent an e-mail confirming your membership. This e-mail will also contain your personal, unique reference and Pin numbers which should be kept in a safe place for all future contacts/queries you might make.

You will then receive 6 free credit with which you can immediately start trading.

Don't forget to first read the membership terms and conditions as laid out in the "Agreement and code of practice" that all members must accept and pledge to abide by.


CONTACT
Office: Langebaan - Western Cape
Email: Web Master
Tel No: 065 684 0186
Watsapp: 083 9742474
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